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Miscellaneous

 

Q? What is the water temperature?

A1. In the ocean:

April to November 80 – 84 °F / 27 – 29 °C

December to March 74 – 79 °F / 23 – 26 °C

A2. In the cenotes:

Year round 75 °F / 24 °C

 

Cancellations

 

Q? What happens if the weather is too bad to go out?

A. Unfortunately Manta Divers is not in control of the weather, and we can not guarantee sunny skies and calm waters everyday. However, your safety is our number one priority and we will always ensure conditions are satisfactory before we go out. In the event a trip is cancelled due to weather we will make every effort to reschedule. If it is not possible a full refund will be given. However, if a trip is not cancelled and a diver decides to not go out this will constitute as a NO SHOW and the appropriate policy will be applied.

Q? What is the cancellation policy?

A. Please note, if canceled, modified or in case of no-show, the total price of the reservation will be charged.

 

Payment Methods

Q? Which credit cards are accepted?

A. We accept all types of credit cards:

American Express, MasterCard, Visa, Discover, etc.

Q? Are tips included?

A. No, tips are not included in our prices. In Mexico a tip of 10 – 15 % is suggested if you are satisfied with the service.

Q? Are taxes included in the price?

A. Yes, all taxes are included in our prices. There are no hidden fees, so what is listed is what you will pay.

 

Safety

 

PADI Instructors are held to diving’s highest standards. All PADI programs fall under strict educational standards monitored for worldwide consistency and quality. PADI randomly surveys PADI Divers to confirm their courses meet PADI’s high standards as well as the divers’ expectations. No other diver training organization works to maintain this level of professional reliability and integrity. Read more @ https://www2.padi.com/blog/2017/07/17/scuba-diving-safe/

Knowing that; our divers are all PADI certified and will always put your safety first! We ensure that you are properly trained and/or certified before attempting any dives. This includes going over your current health status; we also respect personal information and will never give your personal information to any third parties.

 

 

Q? Is there a hyperbaric chamber located in Cancun?

A. Yes, there is a chamber located in downtown Cancun. It is available 24/7 for emergencies.